Refund policy

At Blasterball, customer satisfaction is our priority. We offer a straightforward return and refund process.

Free 30-Day Returns

Customers may request a return within 30 days of receiving their order.

• Returns are free within the United Kingdom.

• Products should be returned in their original condition, with all supplied accessories.

• Please retain the original packaging where reasonably possible.

• Contact support@blasterball.co.uk to request return instructions.

Refund Processing Time

Once we receive your returned item, we will inspect it and notify you of the refund status.

Approved refunds will be processed within 14 days of receiving the returned item.

Refunds are issued to the original payment method. Your bank or payment provider may require additional time to display the funds.

Where UK consumer cancellation rules apply, refunds will be issued within the legally required timeframe, including where proof of return permits an earlier refund.

Damaged, Defective or Incorrect Items

If you receive a damaged, defective or incorrect product, please contact us promptly. We will arrange an appropriate resolution at no additional cost, in accordance with your statutory rights.

Order Cancellation

For most online purchases, UK customers have a statutory 14-day cancellation period beginning the day after delivery, subject to applicable exceptions.

Our 30-day return policy provides additional protection and does not affect your statutory consumer rights.

Contact Information

Store: Blasterball
Company: HOME IN TOWN LTD
Website: https://blasterball.co.uk
Email: support@blasterball.co.uk
Phone: +44 7480271860
Address: Stonehaven, Lea, Malmesbury, Wiltshire, SN16 9PG, United Kingdom